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Old 03-07-2006, 06:07 PM   #1 (permalink)
Ian
 
Ian's Avatar
 
Location: Tennessee
Start Weight: 214
Current Weight: 165
Goal Weight: 180
Posts: 5,702
Hi,

If you have ordered from Billing.MD and received a tracking number
with shipping confirmation, but no package has arrived and FedEx
says they never picked up a package, please read this post!

My contact at Billing.MD said that unfortunately this happens to about
10 people monthly. It is something that happens to some people out
of many thousands monthly in any online processing business, and it is
either the fault of the fulfillment pharmacy or FedEx for not scanning
the package. In the case of it being the fulfillment pharm's fault,
that means their employees misplaced the prescription.

Billing.MD succesfully ships many thousands of orders monthly.
Unfortunately, every business has trouble with some things
slipping through the cracks when the operation gets that big.

I'm happy to say that my contact can take care of this for you!

Please PM me with your order number and email address
used in the order, as well as your first and last name.

Thank you!

Ian is offline    
Old 05-03-2006, 06:50 PM   #2 (permalink)
scouters
 
Posts: 8
Ian:

I am currently experiencing the exact problem with Billing.MD you explained. UPS is stating they haven't received a package to be shipped. This is the exact posting by UPS:

UPS has received shipper's billing information electronically. Billing information received does not indicate shipment pickup or drop-off. Please contact the shipper for more details.

I have posted several messages with Billing.MD and they continue stating that the order has been shipped. I have also shared this information with Billing.MD and they have yet to respond.

If I give you all my information, can you help me???

Thank you sooooooo much!!

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Old 05-03-2006, 06:59 PM   #3 (permalink)
Ian
 
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Location: Tennessee
Start Weight: 214
Current Weight: 165
Goal Weight: 180
Posts: 5,702
Yes, I will forward your order info to my contact there. He has taken
care of other cases like this there.

Just PM me with your info. Thanks!

Ian is offline    
Old 05-03-2006, 07:16 PM   #4 (permalink)
Ian
 
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Location: Tennessee
Start Weight: 214
Current Weight: 165
Goal Weight: 180
Posts: 5,702
Hi Scouters, can you actually just send a private message to me
containing the information? Thank you!

Ian is offline    
Old 05-03-2006, 07:25 PM   #5 (permalink)
scouters
 
Posts: 8
I sent both (one to your email and a PM). I forgot to clarify in the previous post....
sorry about that :(

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