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Old 05-26-2006, 06:13 PM   #1 (permalink)
BLUEONE34
 
Location: Florida
Start Weight: 206
Current Weight: 180
Goal Weight: 150
Posts: 20
Does anyone have info on this place. I placed an order with ubuyrx and it was process by safewaypurchase.net. I placed it on 4/27 and I'm still waiting. I don't have a phone # for them. When I check the status on my order it says active. PLEASE HELP!!!!! :-(

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Old 05-27-2006, 08:04 AM   #2 (permalink)
top-dawg
 
Posts: 606
Hey Blueone34, Try either one of these #s. BTW- Be Persistent. You will more than likely spend a bit of time on hold.(1-866-259-7122) or (1-800-209-4671) Good Luck and keep us posted, dawg

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Old 06-01-2006, 02:59 PM   #3 (permalink)
BLUEONE34
 
Location: Florida
Start Weight: 206
Current Weight: 180
Goal Weight: 150
Posts: 20
Top-dawg thanks for the numbers. Called both numbers on 5/29 and finally after waiting for ten minutes or so a voice . The 1-800-209-4671 is what worked for me. They gave me two choices to cancel or wait five more days. I decided to cancel, they said my credit card will credited in five days. My fingers are crossed. I will keep you updated. Thanks again!

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Old 06-01-2006, 03:10 PM   #4 (permalink)
top-dawg
 
Posts: 606
Hi Blueone34, You shouldn't have any problem with them crediting your account. You have already gotten past the biggest hurdle. Getting through to the customer service department. Ten minutes, you did good.Keep me posted, I'm glad it turned out well. dawg

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Old 06-06-2006, 03:11 PM   #5 (permalink)
San Diego
 
Posts: 2
This was E-Mailed to me from Ubuyrx Yesterday.

I apologize for the inconvenience. My colleagues and I are taking
initiative to ensure that you will receive your order. I will advise you
the details as soon as I have them.

This is due to a breakdown in communication between ourselves and the main
customer service center, and we are putting steps in place to rectify the
situation ourselves.

I apologize for the inconvenience and thank you for your patience.

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Old 06-30-2006, 03:07 PM   #6 (permalink)
BLUEONE34
 
Location: Florida
Start Weight: 206
Current Weight: 180
Goal Weight: 150
Posts: 20
top-dawg,

Thanks again for your help. I called them back last Friday because I was still waiting for a refund. They said that they would look into again and to wait five more days. Well I'm happy to tell you that I finally received it yesterday. Thanks :grin:

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Old 06-30-2006, 04:42 PM   #7 (permalink)
top-dawg
 
Posts: 606
Hi BlueOne34, Wonderful news, and we are really glad that you took time to post this. A lot of times, when someone has or thinks they have a problem, when it's straightened out, we never hear about it. Thank you, and Good Luck, dawg :razz:

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